Domain Expiry Monitoring
in progress
Aurelio Volle
Description:
Our upcoming feature will introduce domain expiry monitoring to WP Umbrella, ensuring that you are notified in advance before a domain connected to your WP Umbrella account expires. This proactive domain management feature helps you and your clients avoid the risk of losing domains due to expiration.
Key Benefits:
- Timely Notifications:Receive advanced notifications about domain expiration, preventing unexpected disruptions to your online presence.
- Enhanced Client Service:Provide added value to your clients by safeguarding their domain assets and maintaining their online continuity.
How Can You Help Us?
- Vote:Show your interest and support by voting for this feature on our roadmap.
- Share Your Ideas:Have additional suggestions or ideas related to domain management? We're all ears! Share your thoughts with us.
- Tell Us Why This Is Important for you?Share your personal insights on why this feature is important to you to help us understand your perspective.
Jacob Jacobson
Aurelio Volle One really slick part of implementation would be if it could pull in WHOIS data to help remind you of the domain registrar!
Or perhaps even a free text field that we could type into
But if it could show the registrar that would be incredibly helpful as often clients don't remember who they bought the domain from.
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Ruth Barrow
yes this would be great, one of the main downtime issues i have with clients is due to them not renewing their domains, so I would love to be able to send them auto reminders and include this on their report too
It would be hellpful to have a page with this info e.g. domain expiry date, domain registration company, website hosting name ect..
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Ruth Barrow
this is much needed
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Sven
This is crucial, but as whois-databases are due to GDPR more and more limited, it will be challenging...
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Bruno A.
I believe this feature is of great help, as the domain is one of the main things to maintain a website, in addition, letting the domain expire can be a security breach. I would greatly appreciate the platform if this feature becomes active.
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Gabriel
I don't know of any provider - at least not in Germany - where automatic domain renewal is not activated by default. In addition, as part of the so-called "Expired Registration Recovery Policy" (ERRP), domain registrars are required by the Internet administration organization ICANN to inform domain owners about the impending renewal or deletion of their domain. So I don't know what this feature is good for? I would really like to know, because I may not have thought of a use for it yet.
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Akira Zabala
Gabriel some of my clients registered their own domain and I can’t have visibility of the renewal dates. Sounds trivial but one of the mos recurring issues with clients with their own domain is that they would not renew it even after receiving 4 notices, so they call me in a hurry or I call them the minute I receive a website down notification, which is stressful and totally preventable.
It’s not critical but a nice feature to have I would say…
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Gabriel
Akira Zabala This sounds completely reasonable if the domain would expire, but this isn't the case as I wrote. Domains are renewed automatically without doing anything. In which case domains are deleted without action of an owner? Could you give an example of a case where this applies? In which country you reside / which provider defaults to auto-expiring domains? In Germany there isn‘t one single provider that offer that option.
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Akira Zabala
Gabriel I’m currently in Argentina, where ALL my clients domains that I manage are turned off for auto renewal because of the risk of them not paying for the renewal. Economical instability here makes auto renewal of some services notably more risky than other established markets.
Of course I can take down any not payed-for services, but I like to focus more on let them know in advance and preventing any time sensitive friction.
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Gabriel
Akira Zabala Ok I see, totally different than in Europe / Germany. It‘s activated by default and all customers do not deactivate auto-renewal. But for your country / providers this would be absolutely reasonable!
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Bruno A.
Gabriel I believe you are not seeing it from a general point of view, as one of the biggest benefits of this feature is proactiveness, even if your servers are up for automatic renewal, you, as the site's webmaster, inform the client that their domain is being renewed, or close to expiry, this brings you great professionalism.
Furthermore, I also have many clients who register domains per account, and on several different servers, and do not leave the automatic renewal active, as there are also clients who register 5 to 10 domains, and then do not want to renew the others, just the main one, There are several cases, you cannot generalize.
Furthermore, this automatic renewal is flawed, because if the customer renewed the card and did not update it on the panel, the renewal will not be carried out, and email communication is often lost.
You have to see it from a professional point of view. Leaving such an important thing in the hands of the provider alone, and you as a webmaster doing nothing, is really confusing. Even my clients who have automatic renewal contracted, I monitor it through my calendar, so as not to let it go unnoticed, firstly, this shows proactivity, and secondly, in many cases it has happened that the card has been declined, for various reasons, limit, expiration date, security, card temporary, etc.
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Gabriel
Bruno A. I agree, this is a nice feature to have, but in my country not absolutely necessary and I registered in the last 2 decades hundreds of domains or had customers with a lot of domains and this subject played no role at all / never had any problems with domain renewals. Furthermore the announcement of automatic renewal is sent automatically to the client and CC to me. As said in Germany all providers have the domain opt-out, you always have to actively cancel, auto-renewal is set by default. And I don´t know one provider which offers card payment, because the standard payment method is SEPA-direct debit with hosting plans or domain registration.
There are some very important features that are still missing from Umbrella that are higher in my priority, but there are a lot of different conditions in different countries.
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Bruno A.
Gabriel I understood. In this case, I believe it does not really apply to you or your region, but here in Brazil it is a recurring problem, and in my opinion, it can continue like this here, as it is an operation in which we maintain control over renewals, in addition to maintain control over your own money, because with the card you have more control and security, paying directly into an account is not something I like. Here we also have automatic renewal via credit card or automatic payment directly to the account (DDA: Authorized direct debit) but I personally don't like to leave anything related to automatic payment, I leave everything disabled by default, this is for me, but for customers, each has its own management. This function will be very useful for me.
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Gabriel
Bruno A. As I said this would be very useful and I hope it could be integrated. Just for your understanding: I have close contacts in Brazil and am familiar with the payment system and other practices etc. Unlike many other countries, the companies in Germany that are not sole proprietors do not pay by credit card because this is not organizationally possible. Credit cards can only be issued to one person and not to one company. That's why companies always pay with an invoice or direct debit or similar.
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Bruno A.
Gabriel I understand, it's really cool to know.
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Gabriel
Bruno A. Most important: This feature is indicated as "in progress". Let´s hope that it will be available soon.
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Bruno A.
Gabriel Very cool. I'm anxiously waiting here.
Aurelio Volle
in progress
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Akira Zabala
Aurelio Volle Countries domain names like .com.ar are not compatible with that kind of automatic monitoring, so please take into account that it would be nice to manually enter an expiry date (tools like MainWP fail as they would show “1969” or an error on that date as it is not able to fetch the renewal date automatically for non international registrars).
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Gabriel
Akira Zabala Same with german domain names. The domain expiry check will not work for german domains (Top Level ".de" ), because all information about domains is hidden for the public. A whois query is not possible anymore since 2018 because of the GDPR. Since then nobody can search for the domain owner, expiry date or something else about all Denic-Domains. Its totally secret.
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Akira Zabala
Gabriel oh, we don’t have GDPR in Latin America, so we can still lookup the domain owner and renewal date, but that’s all. Won’t expect the Umbrella Team to develop such a custom feature for each country, so would be cool to just set the renewal date manually as a fallback measure 👌�
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Bruno A.
Akira Zabala This feature would be interesting, to add the date manually at least, if you don't have the possibility to add it automatically, at least we will still be able to maintain this control through the panel. So, simply include it in the webmaster's routine, when adding the site to the panel, to declare the expiration date.
Aurelio Volle
This is a great idea we hadn’t considered. I’ll bring it up with the product team. Thinking out loud—if you’re willing to type them manually, why not add them directly to your calendar?
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Rocket
Aurelio Volle Would be nice if this feature will also monitor the SLL expiry and log those infos as WPremote is doing it: https://wpremote.com/introducing-ssl-monitoring/